Privacy Policy
Last Updated: October 1, 2026
Billingsley Property Services, Inc. (“Billingsley,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit billingsleyco.com, communicate with us, or otherwise interact with Billingsley.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including when you submit an inquiry, request information, or ask that we contact you.
Depending on how you interact with us, this information may include:
- Name
- Email address
- Telephone or mobile phone number
- Company or organization name
- Information included in an inquiry or communication you send to us
- Other information you voluntarily provide
Phone Numbers Submitted Through Our Website
Providing a telephone or mobile phone number through a form on billingsleyco.com is optional unless otherwise indicated.
When you provide a phone number through our website for the purpose of requesting a telephone call or response, we use that number to respond to your request.
Providing a phone number through a website form does not constitute consent to receive SMS or text messages from Billingsley. We do not use phone numbers collected through these forms to enroll individuals in an SMS messaging program.
Our website may also automatically receive limited technical information necessary to operate, maintain, and secure the website, such as IP address, browser type, device information, operating system, and referring website information.
2. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and requests
- Contact you when you have requested a telephone call or other response
- Provide information regarding Billingsley properties, services, or other matters you have asked about
- Provide customer service and support
- Maintain records of communications and interactions
- Operate, maintain, protect, and improve our website and systems
- Detect or prevent fraud, misuse, security incidents, or other potentially prohibited activities
- Comply with applicable laws, regulations, legal processes, and governmental requests
- Protect the rights, property, security, and safety of Billingsley and others
- Establish, exercise, or defend legal claims
We use personal information only for purposes reasonably related to the reason the information was collected or as otherwise permitted by applicable law.
3. SMS and Text Messaging
Billingsley may communicate with customers and other individuals through SMS or text messaging using 8×8 Work.
Our SMS communications are primarily conversational and customer-service related. SMS communications may include responses to questions, follow-up regarding an existing inquiry, scheduling or coordination, and other communications directly related to a consumer’s interaction with Billingsley.
SMS Consent
In many cases, an individual initiates an SMS conversation with Billingsley. When you send an SMS message to Billingsley, we may respond with information that is relevant and responsive to your inquiry.
If Billingsley initiates an SMS conversation, we will do so only after obtaining any consent required by applicable law and applicable messaging requirements.
A telephone number submitted through a form on billingsleyco.com for the purpose of requesting a telephone call does not constitute consent to receive SMS messages.
Consent to receive SMS messages is not a condition of purchasing or obtaining any property, product, or service.
Message Frequency and Charges
Message frequency will vary depending on the nature and duration of the conversation.
Message and data rates may apply depending on your mobile carrier and service plan.
Opting Out of SMS Messages
You may opt out of receiving SMS messages from Billingsley at any time by replying:
STOP
We will also honor other clear requests to stop receiving text messages, including ordinary language indicating that you no longer wish to receive SMS communications.
After an opt-out request is processed, Billingsley may send one final message confirming that you have been opted out. No additional SMS messages relating to that messaging program or conversation will be sent unless you subsequently provide consent to resume messaging.
SMS Help
For assistance regarding SMS communications, reply:
HELP
You may also contact us at:
4. Mobile Information and SMS Consent Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Billingsley does not buy, sell, rent, or share SMS opt-in information or SMS consent information with third parties for their marketing or promotional purposes.
We may use technology and telecommunications service providers, including our SMS service provider, solely as necessary to deliver communications, provide technical services, maintain security, support compliance, or perform services on our behalf.
Such service providers are not authorized by Billingsley to use SMS opt-in or consent information for their own marketing or promotional purposes.
5. SMS Consent Records and Retention
Where applicable, we may retain records relating to SMS consent and messaging activity, including:
- Mobile phone number
- Date and time consent was obtained
- Method through which consent was obtained
- Information documenting the applicable messaging interaction or consent
- Opt-out requests and the date and time of the request
We retain this information for as long as reasonably necessary to maintain appropriate messaging records, verify consent, document opt-out requests, comply with applicable legal and messaging requirements, respond to disputes, and support compliance audits.
SMS-related records are maintained within access-controlled systems and are used for legitimate business, customer service, security, recordkeeping, and compliance purposes.
When an individual opts out of SMS communications, the individual will be removed from active messaging as applicable. Records documenting previous consent and the opt-out request may be archived and retained for compliance, recordkeeping, auditing, dispute resolution, or legal purposes.
6. How We Disclose Personal Information
We may disclose personal information in limited circumstances, including to:
- Service providers that perform services on our behalf
- Technology, hosting, communications, security, and other operational providers
- Attorneys, accountants, auditors, insurers, consultants, and other professional advisers
- Government agencies, regulators, law enforcement, courts, or other parties when required or permitted by law
- Parties involved in protecting the rights, property, safety, or security of Billingsley, our employees, our customers, or others
- Parties involved in a potential or completed corporate transaction, including a merger, acquisition, financing, reorganization, sale of assets, or similar transaction
Service providers receiving personal information from us are expected to use that information only for the purposes for which it was provided and in accordance with applicable contractual and legal requirements.
The limitations described in Section 4 regarding mobile information and SMS consent data apply regardless of the disclosures described in this section.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, and administration.
Most web browsers allow you to control or disable cookies through browser settings. Certain features of the website may not function properly if cookies are disabled.
8. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, alteration, destruction, loss, or misuse.
Access to personal information is limited to individuals and service providers who require access for legitimate business purposes.
However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes for which the information was collected
- Respond to inquiries and provide requested services
- Maintain appropriate business and compliance records
- Comply with legal, regulatory, contractual, or accounting obligations
- Resolve disputes
- Protect our legal rights
- Enforce agreements
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal and operational requirements.
10. Your Privacy Rights and Choices
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Confirm whether we process personal information about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of certain uses or disclosures where provided by applicable law
- Appeal certain decisions regarding a privacy request where applicable
- Exercise privacy rights without unlawful discrimination
These rights may be subject to exceptions and limitations provided by applicable law.
To submit a privacy request, contact:
Please provide sufficient information for us to reasonably verify your identity and understand your request. We may request additional information when necessary to verify your identity, protect your information, and process your request.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification and authorization requirements.
11. Communication Preferences
You may ask us to stop sending certain communications at any time.
For SMS communications, reply STOP or otherwise clearly communicate that you no longer wish to receive text messages.
For other communications or privacy-related requests, contact us at:
12. Children’s Privacy
Our website and services are not directed to children under the age of 13, and Billingsley does not knowingly collect personal information from children under the age of 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.
13. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
Billingsley does not control and is not responsible for the privacy, security, or information-handling practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, legal requirements, or other circumstances.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. If required by applicable law, we may provide additional notice of material changes.
Your continued interaction with our website or services following an update will be governed by the Privacy Policy then in effect, subject to applicable law.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, your personal information, or Billingsley’s SMS communications, please contact us at:
Billingsley Property Services, Inc.
1722 Routh Street, Suite 770
Dallas, TX 75201
Email: [email protected]
